How We Live Culture First Every Day
How We Live Culture First Every Day

How We Live Culture First Every Day

Posted on June 10, 2020

At Landscapes Golf Management, culture comes first. We even include our commitment to it in our company logo - "Culture First." If we WALK the "Culture First" talk, then we will successfully deliver on our mission to create market-leading golf operations and develop the best leaders in the industry.

It is impossible to separate culture and the Landscapes brand. The brand is the culture, and the culture is the brand. But a commitment to culture is more than a snazzy tagline. Its a commitment to the Landscapes way of doing business. We've codified it in our company values. We communicate and measure them regularly.

We could have listed our values here and explained why they are essential. Instead, we thought it would be better to show them in action.

 

DO WHAT'S RIGHT

In mid-March, heavy rains fell on snow and frozen ground across the midwest. As the storms raged, traditional flood defenses were quickly overwhelmed.  

The community around Ashland, Nebraska, was severely impacted by floodwater. The team at Ashland Golf Club decided to help their neighbors by holding a Flood Relief Fundraiser Tournament. The team invested their time and energy in the effort and personally gathered donations and support. In the end, they raised and donated nearly $5,000 to their community in a short time.

A couple of hundred miles to the north, floodwaters turned Brandon Golf Course into a lake. The Landscapes team at Sioux Falls Golf reached out to the city of Brandon and asked if they could help. It turned out the team at Brandon didn't need pumps or sandbags. What they needed most was a place for their members to play golf. Sioux Falls extended Brandon GC members the opportunity to play for cart-fee only until their course was back up and running. 

 

TAKE CARE OF EACH OTHER

Each year, dozens of LGM general managers, assistant general managers, and department heads descend on the home office in Lincoln, Nebraska, for several days. It is an opportunity to get together and engage with each other and the team of accountants, HR professionals, and other staffers based in Lincoln.

There are no event planners hired to make this happen. The home office team steps up and welcomes everyone to 1201 Aries Drive as if it were their own home.

There are no fewer invoices and transactions for the accounting team to process during this time. Thousands of employees are still counting on the HR team to ensure their payroll, benefits, and experience are delivered flawlessly. The phones are still ringing. But the home office team pitches-in and whole-heartedly takes care of their course-based co-workers.

 

FIND A WAY

The Golf Club at Devils Tower sits on a bluff overlooking Hulett, Wyoming - population 419. In such a small community, it's a challenge to find staff and housing for a premier destination club. After watching the constant stream of recreational vehicles pass through town each summer, and fielding access requests from many of them, GM Todd Coover had an idea. After some research and a few meetings, Todd and his team developed an innovative approach. They built a small RV Park.

Then, they reached out to a sub-set of the RV community called Workampers. Workampers are RV enthusiasts who like to work while they are traveling. Devils Tower offers Workampers a peaceful setting to camp for the summer, combined steady employment at the club.

2020 will be the 3rd season of Workamping at Devils Tower, and the results could not be better. Happy Campers, Happy Staff, Happy Members.

 

BE THE BEST

We could pat ourselves on the back and claim that we are the best, but it's probably better for us to let someone else do the talking. Congratulations to all involved on the following accolades:

ere are some outstanding achievements that fall under our value to BE THE BEST! 

    • Golf Advisor named The Golf Club at Devils Tower in Hulett #1 best Wyoming course and Three Crowns Golf Club in Casper #2!!
    • Steve Merkel, Director of Agronomy, celebrated 25 Years as a GCSAA Certified Golf Course Superintendent.
    • Links Magazine featured the short course at Mountain Shadows in Paradise Valley, AZ, as one of Golf's Truly Hidden Gems. 
    • Mark Mattingly, Vice President of Business Development, celebrated 25 years of membership in the PGA of America.

 

LEAD

We are proud to take the lead in our industry as thought leaders, technology leaders, and cultural leaders. Congratulations to the following team members for being recognized as leaders by their peers.

    • Jeff Smith, Director of Instruction at The Sagamore Club – Ranked by Golf Digest Magazine as 2019's #1 Best Teaching Professional in Indiana and IPGA's Teacher of the Year.
    • Chris Lewis, GM at Broadlands and Regional Superintendent, was named Turfgrass Professional of the Year by the Rocky Mountain Regional Turfgrass Association.
    • Justin Herron, Head Pro at Oak Hills Country Club, received the OMEGA Assistant Player of the Year Award through the Nebraska Section of the PGA
    • Drew Van Ert, Head Pro at Ashland Golf Club, received Merchandiser of the Year Award – Public through the Nebraska Section of the PGA.

 

Do the Right Thing - Take Care of Each Other - Find a Way - Lead - Be the Best

These are our company values, the foundation of our culture. They are on display every day from Lincoln to Shanghai, at every Landscapes facility, job, or office in between.

 

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